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How To Contact Customer Support

Are you running into an issue? Learn how to reach the Customer Support Team!

Written by Jamie Martin

Video Walkthrough


Hours of Operation

Curate Customer Support operates Monday-Friday from 5AM ET - 5PM ET

Please note that the Support team is off on all major US holidays.

Written Steps

  1. Log into Curate.

  2. In the bottom left corner, click on Help (?).

  3. Click on Chat to open the support messenger. (Note: This is also where your previous messages are stored for historical purposes, and our team can always link a new message to a previous one if needed.)

    ⭐Alternative Method: AI Assist
    You can also get quick support using the AI Assist! Just click on the AI Assist icon in the top right corner of your screen. It can help answer your questions right away and will also prompt you to open the live chat support if you need further assistance.

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