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Curate Texting - Opt-In Workflow

Workflow documenting the built-in mechanisms provided by Curate for users to request Text Messaging Consent from their End Users

Written by Product team

Curate provides a built-in workflow allowing users to request text messaging consent from their end users.

Workflow for obtaining end user text messaging consent:

  1. End users who have not opted-in or have opted-out who have a valid email and phone number listed will have a 'Request SMS opt-in' button displayed under their phone number as demonstrated here:

  2. End users are then sent an email asking them to voluntarily opt-in as demonstrated here:

  3. End users receive the opt-in email and opt-in by following the instructions enclosed in the email as demonstrated here:

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